Right of withdrawal
Consumers have the following right of withdrawal:
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day
- In the case of a sales contract: on which you or a third party other than the carrier designated by you took possession of the last goods.
- In the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: on which you or a third party designated by you, who is not the carrier, took possession of the last good.
- In the case of a contract for the delivery of goods in several partial deliveries or pieces: on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or the last piece.
- In the case of a contract for the regular delivery of goods over a specified period of time: the date on which you or a third party designated by you, who is not the carrier, takes possession of the first goods. If several alternatives apply, the last date shall prevail.
To exercise your right of withdrawal, you must inform us: KorallenFarm Joe & Co GmbH, Westfalenstr. 106, 58453 Witten - Annen, Tel: +49 2302 98 85 801, Fax: +49 2302 98 85 802, info@korallenfarm.de of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or included in the return package, or an email). You may use the attached sample withdrawal form for this purpose, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of revocation
If you cancel this contract, we will refund the payment we have received from you, less the delivery costs, immediately and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract, but no earlier than after receipt of the goods. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to KorallenFarm Joe & Co GmbH, Westfalenstr. 106, 58453 Witten - Annen, Tel: +49 2302 98 85 801, Fax: +49 2302 98 85 802, info@korallenfarm.de, immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
End of the cancellation policy.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded, including, for example, live animals such as fish, corals and lower animals.
Cancellation form according to Art. 246a § 1 para. 2 no. 1 and § 2 para. 2 no. 2 EGBGB sample
Cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To KorallenFarm Joe & Co GmbH, Westfalenstr. 106, 58453 Witten - Annen, Tel: +49 2302 98 85 801, Fax: +49 2302 98 85 802, info@korallenfarm.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Signature of the consumer(s) (only if notification is made on paper)
Date
------------
(*) Delete as appropriate.